FAQs2019-09-04T08:46:22+00:00

Frequently Asked Questions

What is a home inspection?

A home inspection is an objective examination of the physical structure and systems of a home, from the roof to the foundation. Having a home inspected is like giving it a physical check-up. If problems are found, the home inspector may recommend further evaluation. Home inspectors do not perform any destructive testing.

What does a home inspection include?

An inspection includes a visual examination of the building. The inspector evaluates and reports on the condition of the following: foundation; grading; roof; roof structure; interior/exterior walls; ceilings; floors; doors; windows; fireplace/chimney; electrical systems; heating equipment; cooling equipment (temperature permitting); plumbing systems; water heating equipment; and built-in kitchen appliances. Only those items that are visible and accessible by normal means are considered for the report.
 
Licensed inspectors are required to comply with Texas Real Estate Commission (TREC) Standards of Practice when performing inspections for a prospective buyer or seller of one-to-four family residential dwellings. The Standards of Practice are the minimum expectations for inspectors when evaluating the accessible parts, components, and systems typically found in improvements to real property (excluding detached structures, decks, docks, and fences). A GreenWorks inspection goes above and beyond the TREC Standards of Practice and may include the evaluation of additional parts, components, and systems.

Why do I need a home inspection?

If you are purchasing a home, this could be the single largest investment you will ever make. To minimize unpleasant surprises and unexpected difficulties, you’ll want to learn as much as you can about the newly constructed or existing house before you buy it. A home inspection may identify the need for major repairs or builder oversights, as well as issues related to regular maintenance. After the inspection, you will know more about the house, which then allows you to make informed decisions.
 
If you already are a homeowner, a home inspection can reveal potential problems and identify preventative measures that will help you avoid costly future repairs.
 
If you are planning to sell your home, a pre-sell inspection can show you the repairs needed to make the home more attractive to buyers.

Who does GreenWorks serve?

We serve home buyers, real estate investors, existing homeowners, and realtors. The purchaser of the home inspection is our client and the final report is written exclusively for their information and use.
 
We will not share any information obtained during the inspection with an outside party without the permission of our client.

What inspection services do you provide?

We offer the following: pre-owned home inspections; new construction home inspections; multi-family inspections; pre-listing inspections; home warranty inspections; yearly maintenance inspections; repair verification inspections; termite/wood destroying insect inspections; infrared inspections; mold inspections; lead-based paint inspections; radon inspections; septic inspections; sewer line camera inspections; and phase inspections for new construction.

When will I receive my inspection report?

Inspection reports are guaranteed by 10:00 AM the day following your inspection, pending payment and a completed agreement.
 
Reports are sent from GreenWorksServiceCo@gmail.com. If you do not receive your report by 10:00 AM the day after your inspection, please check your junk/spam folder first (as they are large files). If you do not see the report, please feel free to contact us.

What will it cost?

The inspection fee for a single-family home varies depending on a number of factors such as the size of the house, its age, and possible optional services (i.e. septic, lead paint, mold, infrared, sewer camera, etc.).
 
Do not let cost be a factor in deciding whether or not to have a home inspection or in the selection of your home inspector. The sense of security and knowledge gained from an inspection is well worth the cost, and the lowest-priced inspection is not necessarily a bargain. Use the inspector’s qualifications – experience, training, compliance with your state’s regulations, and professional affiliations – as a guide.

What type of payment do you accept?

We accept cash, check, money order, Visa, MasterCard, Discover, American Express, or PayPal.
 
You may pay the inspector on site with cash or check, via credit card over the phone, or online using the invoice that will be sent to you.

When do I call a home inspector?

The best time to retain the inspector is immediately after the purchase contract has been signed. The Texas Real Estate Commission (TREC) Residential Contract allows for the buyer to have a property inspection. A negotiated time period, referred to as the option period, is when the inspection takes place. Any request for repairs have to be agreed upon and signed by all parties in the form of an amendment to the contract ON or BEFORE the expiration of the option period. Therefore, a timely home inspection is highly recommended early in your option period.

Why can’t I do it myself?

Even the most experienced homeowner lacks the knowledge and expertise of a professional home inspector. An inspector is familiar with the elements of home construction, proper installation, maintenance, and home safety. He or she knows how the home’s systems and components are intended to function together, as well as why they fail.
 
Above all, most buyers find it difficult to remain completely objective and unemotional about the house they really want, and this may have an effect on their judgment. For accurate information, it is best to obtain the impartial opinion of a third-party professional in the field of home inspection.

Do I have to be there during the home inspection?

A home buyer is not required to be present for the home inspection. However, it is recommended that at least one of the buyers or their realtor attend the end of the home inspection for a verbal summary.

Once the inspection is complete, will I get a walk through with my inspector?

Yes. Every client that attends his or her inspection will receive a complete walk-through at the end of the inspection with the inspector. This is a great value, because it allows for a complete understanding of the findings and allows the client to ask any questions or cover any concerns with the inspector at that time.
 
We want you to feel completely confident walking away from the house knowing exactly what’s going on. You’ll be made aware of potential changes with the house over the course of time, things to look out for, whether immediate service is needed to fix a big problem, or code compliance issues that can be addressed at a later time.
 
Either way, the walk-through, coupled with the detailed, customized 50-60 page inspection report will give you all the information you need to make those important decisions about the home when you need it the most.

Can a house fail a home inspection?

No. A professional home inspection is an examination of the current condition of a house. It is not an appraisal, which determines market value. It is not a municipal inspection, which verifies local code compliance. A home inspector, therefore, will not pass or fail a house, but rather describe its physical condition and indicate what components and systems may need major repair or replacement.

What if the report reveals problems?

No house is perfect. If the inspector identifies problems, it doesn’t mean you should or shouldn’t buy the house. It just means that you will know in advance what to expect. If your budget is tight, or if you don’t want to manage future repair work, this information will be important to you. If major problems are found, a seller might agree to make repairs.

How quickly can I get scheduled?

We schedule home inspection appointments by phone, email, or online seven days a week. We can schedule same-day inspections if we have an opening. We will make every attempt to arrange an emergency inspection for you. Rush reports are available for an additional fee.
 
Typically, inspections are scheduled within 12-48 hours.

Can I combine deals or specials?

Our deals cannot be combined with any other deals, offers, or specials. All deals are based on home type, square footage, year built, and location. Certain restrictions apply. Contact the office for details.

What is the rescheduling/cancellation policy?

You are required to provide at least a 24-hour notice to change or cancel an appointment. If you are unable to reschedule or cancel our services within 24 hours of your appointment, you will be charged a $100.00 fee.

Do you offer instant reports?

No. Instant reports are quick and generic most of the time. They are generated through a software program that allows an inspector to produce a 10-15-page report in 20-60 minutes. We find instant reports to be of low quality and see very little value for our clients. So, we do not use, nor recommend, instant reports.
 
Our inspection reports are specifically written to the individual home and take approximately two hours to compile. The report then goes through a checking process by a separate inspector ensuring the GreenWorks standard of high-quality. The report will be delivered in a PDF via email by 10:00 AM the day after your inspection.

How long will the inspection take?

GreenWorks inspections vary depending on size (square footage and number of levels), year built, and other factors such as the presence or absence of items like a crawl space (for pier and beam foundations) or a pool and spa.
 
Most home inspections last three to four hours. We can give you a more accurate time estimate once we receive details about your home.

What will my report look like?

The average inspection report is between 40-50 pages. Some reports are longer. These reports include digital color photos and detailed explanations in the comments section of the report. Our reports alone are worth the entire price of the inspection. If you’re looking for clear, unfiltered, quality inspection reports, you’ve come to the right place.
 
Check out our sample reports here: https://greenworksinspections.com/sample-reports/

Will the inspector crawl under my pier and beam house?

Yes. If there’s a clearance opening large enough for the inspector, the crawl space will receive a complete visual inspection underneath the home.
 
We inspect pier and beam homes every week and enjoy sharing in real time the foundation conditions. Using live photos taken beneath the home and detailed explanations, we describe conditions related to the foundation, structural members, gas lines, and plumbing pipes. We also look closely for termite activity and the presence of mold.

Do you guarantee your work?

Yes. We guarantee the work and integrity of our home inspections, including the final report. Since GreenWorks is dedicated to serving our clients, we seek to quickly resolve any issues that arise, in some cases offering a full refund.

What areas do you serve?

Single-Family/Residential Homes: We serve all of Austin, Dallas, Denton, Fort Worth, Frisco, San Antonio, Houston and surrounding areas.
 
Multi-Family and Commercial Properties: We serve all of Texas.
 
If you need a home inspection for an area other than those listed, please don’t let that prevent you from contacting us. We offer outstanding values on our inspection services for neighboring towns.

Are you offering any specials online?

Yes. You can find our specials on websites and radio ads, as well as in newspapers and magazines. We’ll give you 5% off just for ‘Liking’ us on Facebook. Take advantage of that great offer now! https://www.facebook.com/dfwgreenworks
 
Our deals cannot be combined with any other deals, offers, or specials. All deals are based on home type, square footage, year built, and location. Certain restrictions apply. Contact the office for details.

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